Website Privacy Policy

We work to provide you with insurance products and services to meet your insurance needs. The terms "we," "us," and "our" refer to Regency for Expats and Regency Assurance and their affiliates. In providing these products and services, we are committed to protecting our customers' privacy. We want you to understand when, how and why we collect, use and disclose the personal information about you that we obtain on this website. All information collected via this website is subject to the applicable privacy laws and regulations will be handled according to our Company Privacy Statement.

Personal information collected via this website

We do not collect any personal information about you via our websites unless you choose to provide it to us voluntarily. Any "personal information" requested will be relevant to our products, which may include your telephone number, name, age and address. If you do provide personal information to us, we will only use it for the purposes described where it is collected, and we will not sell, licence, transmit or disclose this information outside of the Company unless (1) you expressly authorise us to do so, (2) it is necessary to allow our agents or partners to provide services for us, (3) doing so is necessary in order to provide our products or services to you, (4) it is disclosed to entities that perform marketing services on our behalf or those with whom we have joint marketing agreements or (5) otherwise as we are required or permitted by law. We may also use the information you provide to us to improve the content of our website or to contact you for marketing purposes.

Terms of Use

By accessing any web pages on you agree to be bound by the terms set out below and if you do not agree with these terms, please do not use our website.

Intellectual Property

Our content is provided for your information, so we want you to use our website, download, save or print any information you need. However, all of the material used on this website is our intellectual property and we need to protect it from theft and inappropriate use. All graphics, the layout and design of the website, logos and information is owned by Regency for Expats. You may access, print or download materials for your personal non-commercial use but by doing this you do not obtain and rights to the materials. You can not modify, copy, distribute, reproduce, publish, licence, sell, transfer or create derivative material from or linked to the information on this website without Regency for Expats' permission.

No prohibited or unlawful use

By using this website, you agree not to use the site or content for any purpose that is unlawful or prohibited under our terms and conditions. Violation of these terms will result in the revocation of permission to use the site.

Email communications

We appreciate receiving your emails and comments about our website, products and services. Your communications will only be shared with members of our organisation who need to see them in order to respond to your enquiry. Your emails will not be shared with any third party. We will keep a copy of your message until we have had an opportunity to address your concerns and we may decided to archive your message, but your email address will not be used for any other purpose.

Security and confidentiality guarantee

If you send any contact details or sensitive information via this website, your information will be protected both offline and online. Access to information is restricted to our employees and to anyone who needs your information in order to provide services to you or in the course of conducting our normal business operations. Regency for Expats has taken steps to ensure all appropriate physical, electronic and procedural safeguards are in place in to protect your personal information from unauthorised access and use.

Links to third party sites

We may provide links to third-party websites and web pages which we do not control. We are not responsible for the privacy practices of any other websites or web pages. We do not endorse any of those websites or pages, the services or products described or offered on such sites or pages, or any of the content contained on those sites or pages.

Cookies and other data collection tools

When you visit our website, we send a "Cookie", a small file placed on your server to identify your browser which is used to track user preferences and trends. Cookies are used by websites to improve the user experience and are not known to transmit computer viruses or harm your computer. The majority of cookies last only for a single website session, however some may have an expiration date, or may remain on your computer until you delete them. We may use cookies to maintain continuity during a user session, to gather information about usage to help improve the site, to store your preferences, for marketing offers, or to store a user name or encrypted identification number so that you don't need to provide the same information each time you use the site. Our cookies will only track your activity relating to your online activity on this website, and they will not track your other internet activity. Our cookies do not gather personally identifiable information. You have the option of not accepting cookies by adjusting the settings, preferences or options in your browser. However, if you choose not to accept cookies, this may prevent you from accessing some services, products or features of our website. Occasionally other companies set our cookies and gather information for us and we may use another company to operate our webservers. We use the cookie information gathered by these companies in the same manner as stated above.

We also collect additional data provided by you online, for example if you use a tool such as a calculator we may retain the information you entered. We keep the cookie information and/or the information you provide, to keep historical records of your orders and previous transactions, research and analysis to help us improve services, ensure optimum technical functionality and for developing new services.

Changes to our website privacy policy

We may change this website privacy policy at any time. This website privacy statement does not create any contractual or other legal right in or on behalf of any party.

Liability Disclaimer

All material, products, services and information on is provided in good faith "as is" without any warranty of any kind. Neither Regency for Expats or our affiliates, agents or suppliers will be liable for any indirect, direct, incidental, consequential or special damages connected to the sue of this site, delays or the inability to the site, or for any products, materials, services or information obtained via the website or otherwise arising from the use of this site, based on contract, tort, strict liability, or otherwise, even if Regency for Expats, its affiliates and suppliers or any of its agents has been advised of the possibility of damages.

Working together to keep information safe

We are committed to keeping your personal information safe and you can help by following these 3 simple steps:

  • Protect your policy numbers and information.
  • If someone calls you don't disclose your policy or personal details. Regency for Expats / Regency Assurance staff or authorised agents already have access to your information and will never ask you to provide your social security number or policy number or any other private information.
  • If we detect possible fraudulent activity we will contact you immediately, so make sure your information is up to date with your latest contact details.

If you have any questions about Regency for Expats / Regency Assurance' website privacy statement or would like to learn more about how we protect privacy, please write to us at

Last Updated: January 2018.